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About us

We diagnose, redesign and automate your processes

Process AI looks at how your company actually works today, finds where hours and money are lost and automates that work with AI: quoting, invoicing, customer replies, reporting, data entry and everything else still done by hand.

We connect the tools you already use — email, WhatsApp, spreadsheets, your CRM or accounting system — and leave the process running in production, measured against a baseline and documented so your team can own it. We work embedded in your operation instead of handing over a report, and we stay until the process runs on its own.

Our mission

Give teams back the hours they lose to manual work, with automations you can explain, audit and switch off.

How we work

Measurable results

Every engagement starts with a baseline and ends with a number.

Process before technology

We simplify first and automate second.

Responsible AI

Least-privilege access, full traceability and a person overseeing anything sensitive.

Your team stays in charge

Documentation and training so you never depend on us.

Who leads Process AI

A compact, senior leadership team that pairs engineering with hands-on operations experience. Security, legal and data specialists join when a project needs them.

markets: LATAM, US and UK
3markets: LATAM, US and UK
languages: Spanish and English
2languages: Spanish and English
remote-first delivery
100%remote-first delivery
Jaime Dorado

Jaime Dorado

CEO

Industrial engineer with more than 20 years of experience in technology and processes in the United States and the United Kingdom. He combines business judgement and technical depth to design automation and AI solutions that hold up in day-to-day operations.

  • Industrial engineering
  • Automation and AI
  • 20+ years in the US and UK
Francisco Gallo

Francisco Gallo

CTO - US Ops

Leads Process AI's technical delivery in the United States. He designs the architecture behind each integration and automation, makes sure it fits the tools a business already uses, and keeps systems secure and maintainable after launch.

  • Technical architecture
  • Integrations & automation
  • US operations
Jay Munoz

Jay Munoz

Business Development - UK Ops

Chartered civil engineer turned entrepreneur, with 20+ years investing and building businesses in the UK. At Process AI he helps UK companies find where AI will actually pay off, and guides them through implementation so the change sticks with their teams.

  • UK operations
  • AI implementation
  • Business development
Winny Restrepo

Winny Restrepo

Business Development - LATAM Ops

Specialist in processes, operations and customer experience, with more than 12 years leading teams and improving how work gets done. Her focus is understanding how each business runs, spotting the opportunities to improve and turning them into clear, workable solutions.

  • Processes and operations
  • Customer experience
  • 12+ years leading teams
Penelope Sloan

Penelope Sloan

Forward Deployed Engineer (FDE), Visual Creator, Brand Strategist & Designer

Multidisciplinary creative and systems builder with 15+ years leading a full-service creative agency for founders and global businesses. At Process AI she embeds with clients, applies design thinking to map how their business really runs, and makes sure every automation carries the same clarity and craft as the brand.

  • Design thinking & brand strategy
  • Graphic, spatial & 3D design
  • 15+ years in creative direction

Let's map your processes, free of charge

We start with a free map of how your company works today, with written findings and a proposal of what to automate first.

Get started

Book a free process audit

Tell us where the time goes. We map your current process, send you the findings in writing and propose the first automation worth doing. Free, with no commitment.

No commitment. We reply within one business day.