AI process optimization for growing companies

Automate your team's repetitive work

Not everything can be automated, and not everything should be. We find the processes that are worth it, put them into production with AI and keep a person reviewing anything sensitive. No in-house technical team needed.

See our services

Serving SMBs across the US, the UK and Latin America

Impact

The numbers, plainly

Example of a typical automated process. Your numbers come out of the diagnostic.

Manual hours per month

120
Before
34
After

Of the process, automated

72%

Rest: human reviewed

Days to first result

14or less

Annualized ROI target

2x+on first use cases

Method

Six steps from manual chaos to a process that runs itself

  1. 01

    Map the real process, free of charge

    We start with a free mapping of how the work actually happens today. You get your current process as a diagram and in writing, with the findings and a proposal of what can be automated.

  2. 02

    Redesign before automating

    Automating a bad process makes the mess faster. We simplify the steps first, then add technology.

  3. 03

    Build a thin slice in production

    One narrow workflow, live with real data, in days. Value first, scale later.

  4. 04

    Integrate and secure

    Your tools connected, with least-privilege access and a human in the loop wherever risk requires it.

  5. 05

    Measure against a baseline

    We record the before, so the after is a number: hours saved, errors avoided, capacity gained.

  6. 06

    Turn what works into reusable assets

    Documentation, templates and training so your team keeps improving without us.

Services

Offerings with clear scope, starting free

Pick the entry point that matches your urgency. Every engagement ends with something running, not a report.
  • Automation Sprint

    Most popular

    1-2 weeks

    You get: One automated workflow running in production.

  • FDE Lite Implementation

    3-6 weeks

    You get: Integrated system, metrics, documentation and team training.

  • Continuous Optimization

    Monthly

    You get: Prioritized backlog, ongoing improvements, monitoring and support.

  • Outcome-Based Automation

    Custom

    You get: Fee tied to an agreed, measurable metric. We win when you win.

Every engagement starts with a diagnostic and a proposal with closed scope and price.

Cases

Processes we automate, case by case

First, a real project delivered with the client's permission and what the client says about working with us. Below it, three processes we see over and over and what changes once they are automated: those are illustrative cases, not client stories.
“Jaime and the Process AI team took Thrive Wealth Club from an idea to a live platform. The AI tools, member sign-up, payments, our course library and the CRM now all work together, so we can focus on the property side of the business. Clear communication and on-time delivery made the whole process fast and easy.”
Client testimonial

Tom Mills

Co-founder, Thrive Wealth Club

Illustrative case

Quotes were built by hand across email, spreadsheets and WhatsApp. With intake, pricing rules and drafting automated, a quote can leave the same morning.

~40 hours a month freed

Quoting and follow-up

B2B services · 20-40 people

Latin America

Illustrative case

Exceptions logged three different ways meant nobody trusted the error rate. One automated capture-and-routing flow creates a single source of truth.

Goal: 60% fewer manual errors

Delivery exceptions

Logistics · 50-100 people

United Kingdom

Illustrative case

Month-end reconciliation lived in a fragile spreadsheet. Automatic matching with a human check on anomalies can be live in under two weeks.

First value in ~12 days

Invoice reconciliation

Retail · 30-80 people

United States

Who it's for

Built for companies without in-house IT

Micro

3–10people

The founder approves, answers and chases everything. Every hour back is an hour of growth.

Small

11–50people

Several people and tools, and every area works differently. Nothing connects end to end.

Mid-size

51–150people

No IT department, or one that only handles support. We start with one department and a contained pilot.

Industries we work with

About us

We diagnose, redesign and automate your processes

Process AI looks at how your company actually works today, finds where hours and money are lost and automates that work with AI: quoting, invoicing, customer replies, reporting, data entry and everything else still done by hand.

We connect the tools you already use — email, WhatsApp, spreadsheets, your CRM or accounting system — and leave the process running in production, measured against a baseline and documented so your team can own it. We work embedded in your operation instead of handing over a report, and we stay until the process runs on its own.

Our mission
Give teams back the hours they lose to manual work, with automations you can explain, audit and switch off.

How we work

  • Measurable results

    Every engagement starts with a baseline and ends with a number.

  • Process before technology

    We simplify first and automate second.

  • Responsible AI

    Least-privilege access, full traceability and a person overseeing anything sensitive.

  • Your team stays in charge

    Documentation and training so you never depend on us.

Who leads Process AI

A compact, senior leadership team that pairs engineering with hands-on operations experience. Security, legal and data specialists join when a project needs them.

markets: LATAM, US and UK
3markets: LATAM, US and UK
languages: Spanish and English
2languages: Spanish and English
remote-first delivery
100%remote-first delivery
Jaime Dorado

Jaime Dorado

CEO

Industrial engineer with more than 20 years of experience in technology and processes in the United States and the United Kingdom. He combines business judgement and technical depth to design automation and AI solutions that hold up in day-to-day operations.

  • Industrial engineering
  • Automation and AI
  • 20+ years in the US and UK
Francisco Gallo

Francisco Gallo

CTO - US Ops

Leads Process AI's technical delivery in the United States. He designs the architecture behind each integration and automation, makes sure it fits the tools a business already uses, and keeps systems secure and maintainable after launch.

  • Technical architecture
  • Integrations & automation
  • US operations
Jay Munoz

Jay Munoz

Business Development - UK Ops

Chartered civil engineer turned entrepreneur, with 20+ years investing and building businesses in the UK. At Process AI he helps UK companies find where AI will actually pay off, and guides them through implementation so the change sticks with their teams.

  • UK operations
  • AI implementation
  • Business development
Winny Restrepo

Winny Restrepo

Business Development - LATAM Ops

Specialist in processes, operations and customer experience, with more than 12 years leading teams and improving how work gets done. Her focus is understanding how each business runs, spotting the opportunities to improve and turning them into clear, workable solutions.

  • Processes and operations
  • Customer experience
  • 12+ years leading teams
Penelope Sloan

Penelope Sloan

Forward Deployed Engineer (FDE), Visual Creator, Brand Strategist & Designer

Multidisciplinary creative and systems builder with 15+ years leading a full-service creative agency for founders and global businesses. At Process AI she embeds with clients, applies design thinking to map how their business really runs, and makes sure every automation carries the same clarity and craft as the brand.

  • Design thinking & brand strategy
  • Graphic, spatial & 3D design
  • 15+ years in creative direction

FAQ

Questions we get before the first call

Get started

Book your free diagnostic

Tell us where the time goes. We map your current process, send you the findings in writing and propose the first automation worth doing. Free, with no commitment.
  • No commitment. We reply within one business day.